Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCCSM014 Mapping and Delivery Guide
Provide case management supervision

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CHCCSM014 - Provide case management supervision
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Follow and promote practice standards.
  • Follow standards of best practice models and promote to colleagues.
  • Identify strategies for continuous improvement related to case management practice and integrate into supervision sessions.
  • Work collaboratively with colleagues to support individual reflective and ethical practice strategies.
       
Element: Support colleagues in case management practice.
  • Provide support, practice advice and direction consistent with professional legal and ethical industry standards and organisational policies and procedures.
  • Challenge and support workers to ensure case management plans and actions are up to date, evidence-based and in line with organisational policies and procedures and legislative requirements.
  • Implement strategies to provide workers with access to casework consultation with other workers to maximise their effectiveness.
  • Implement strategies to provide workers with access to, and consultation with, culturally specific supervision.
  • Access and apply specialist practice knowledge in the workplace and provide supervision to workers in relation to achievement of case management plan objectives.
  • Advise worker on the full range of legislative provisions relevant to case management, and worker and organisational responsibilities.
       
Element: Provide practice, support and advice on complex cases.
  • Analyse and assess case management plans and provide feedback and advice in relation to options for implementation and further development.
  • Advise workers on organisational policies and procedures for gathering information from key stakeholders that promotes continuous improvement.
  • Update workers on changes to legislation, policy and organisational policies and procedures.
  • Routinely monitor progress on case management plans and recommend required changes, to improve outcomes and quality of service delivery.
  • Implement stakeholder consultation strategies for specialist information and options for future action.
  • Escalate and refer person’s issues beyond scope of practice and in accordance with organisational policies and procedures.
       
Element: Reflect and improve on group supervision provision.
  • Evaluate group supervision in consultation with peers and senior colleagues.
  • Identify areas for improvement and opportunities for development.
  • Escalate and refer supervision issues beyond own scope of practice in accordance with organisational policy and procedures.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Follow standards of best practice models and promote to colleagues. 
Identify strategies for continuous improvement related to case management practice and integrate into supervision sessions. 
Work collaboratively with colleagues to support individual reflective and ethical practice strategies. 
Provide support, practice advice and direction consistent with professional legal and ethical industry standards and organisational policies and procedures. 
Challenge and support workers to ensure case management plans and actions are up to date, evidence-based and in line with organisational policies and procedures and legislative requirements. 
Implement strategies to provide workers with access to casework consultation with other workers to maximise their effectiveness. 
Implement strategies to provide workers with access to, and consultation with, culturally specific supervision. 
Access and apply specialist practice knowledge in the workplace and provide supervision to workers in relation to achievement of case management plan objectives. 
Advise worker on the full range of legislative provisions relevant to case management, and worker and organisational responsibilities. 
Analyse and assess case management plans and provide feedback and advice in relation to options for implementation and further development. 
Advise workers on organisational policies and procedures for gathering information from key stakeholders that promotes continuous improvement. 
Update workers on changes to legislation, policy and organisational policies and procedures. 
Routinely monitor progress on case management plans and recommend required changes, to improve outcomes and quality of service delivery. 
Implement stakeholder consultation strategies for specialist information and options for future action. 
Escalate and refer person’s issues beyond scope of practice and in accordance with organisational policies and procedures. 
Evaluate group supervision in consultation with peers and senior colleagues. 
Identify areas for improvement and opportunities for development. 
Escalate and refer supervision issues beyond own scope of practice in accordance with organisational policy and procedures. 

Forms

Assessment Cover Sheet

CHCCSM014 - Provide case management supervision
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCCSM014 - Provide case management supervision

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: